COVID-19

WE CARE| COVID-19

Health & Hygiene Enhanced Program

COVID-19 UPDATE

Due to the recent regulations set forth by different countries, we inform you that Colibri Boutique Hotels will facilitate the access to COVID-19 third-party testing to our guests. You will be able to have a test made directly at the hotel or in downtown Tulum, with same day results*. The cost of the COVID tests is as follows: - Antigen test in the hotel $35 USD per person - Antigen test in doctor´s office $35 USD per person - PCR test in the hotel $3,965 MXN per person ($200 USD approx.) Please contact us to schedule your COVID test so it can be made within 72h of your departure, or for any questions or concerns regarding this process. Please check your country’s re-entry requirements before booking your COVID tests, a PCR test may be required in some countries. *Antigen test results delivered on the same day / PCR results take 24 hrs. to be delivered digitally, via email or WhatsApp®️ messaging app.

Covid19 Mi Amor Tulum

Dear friends and family...

As we start to travel and vacation once again with our loved ones, we want to reassure you, that as always, we will Care for You. We understand that more than ever our guests will want to know exactly what level of hygiene they can expect on their vacation. Following the outbreak of COVID-19 we will be enhancing our already strict health & hygiene practices to include the following measures:

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HAND WASHING & DISINFECTING STATIONS

  • Hand and shoe sanitizing stations for all guests upon arrival to the hotel.
  • Disinfectant gel dispensers available throughout the hotel.
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FOOD & BEVERAGES

  • Tables and chairs arranged to allow healthy distancing.
  • ‘Touch Free Menus’ with menu boards and online menus available.
  • All dining areas disinfected between seatings.
  • Daily complimentary immunity booster shots of lemon & ginger.
guest rooms

GUEST ROOMS

  • All rooms have their own individual A/C unit
  • All rooms deep cleaned and disinfected between stays.
  • All luggage will be disinfected before delivery to the guest’s room.
  • All touch points (light switches, door handles etc.) regularly disinfected.
  • Mattresses and pillows professionally disinfected by a certified company.
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BACK OF HOUSE

  • Daily temperature checks of all staff members.
  • Staff will use hand and shoe sanitizing stations upon entry to the hotel.
  • Personal Protection Equipment worn for all cleaning tasks.
  • Staff practicing continuous hand washing (every 30 minutes).
  • UV light disinfection of guest articles.
  • All staff facilities cleaned and sanitized daily.
public spaces

PUBLIC SPACES & COMMUNAL AREAS

  • All high-touch points (light switches, door handles etc.) regularly disinfected.
  • Disinfectant gel dispensers available throughout the hotel.
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POOLS & BEACHES

  • Beach beds cleaned and disinfected daily.
  • Beach furniture arranged to allow healthy distancing.